In-store Business Hours: Tue, Thur and Sat 1200-1900
Free Shipping for Order HK$400+

Frequently Asked Questions FAQ

G/F, 77 Lai Chi Kok Road, Mongkok, Kowloon, Hong Kong

(Exit C2 of MTR Prince Edward Station towards Lui Seng Chun)

Business hours: Every Tuesday, Thursday and Saturday from 12:00 noon to 7:00 pm

Google Map

Online shopping (

Operating 24 hours a day, all year round

We do not have knitting classes. We only sells woolen and yarn products, tools & accessories, and we do not provide knitting services.

You can also refer to our online storeTeaching video

Free shipping is available for purchases over $400; for purchases under $400, a shipping fee of HK$30 per order will be charged.

You can also choose to pick it up at the Mong Kok store (free shipping).

Whether customers shop online or in physical stores, they can use Octopus, PayMe, FPS, Alipay HK, WeChat Pay or credit cards to pay.

Physical store also accepts cash.

The delivery address can be a residential or commercial address of the customer's choice, or you can pick it up at an SF Express station or a convenience counter, as long as it is clearly written "SF Express"Pickup stationOrBy the way cabinetpoint code number.

Generally speaking, it takes about 2-3 days from the customer placing an order in the online store to successfully receiving the goods (in Hong Kong), depending on:

  • SF Express Service
  • Our existing stock

After placing the order, we will contact the customer via WhatsApp to confirm the information.

Reference webpage:

Delivery Service (Hong Kong)

Once the goods are shipped out, they will not be returned or exchanged.

After purchase, if the yarn products are unused and the brand papers are undamaged, the company will decide whether to replace it with other products or colors depending on different circumstances, but no refund will be given.

Knitting needles, books or other accessories cannot be refunded or exchanged.

We can arrange for a free replacement in-store. Any shipping costs incurred will be the customer's responsibility.

Product Search: You can use the magnifying glass on the top right of the page, enter at least 3 words, press SPACE BAR, wait for the result to appear

Whatsapp: (852) 9696 2070  (Operating 24 hours a day, all year round)

Tel: (852) 9696 2070 (during business hours)

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